PBC is seeking a Training and Volunteer Coordinator
Pro Bono Community is a registered charity that has developed specialised training programmes for students, trainees and lawyers covering the practical skills involved in delivering free legal advice and areas of social welfare law. In conjunction with the training, the charity arranges and manages volunteering placements at Law Centres and other advice agencies. The charity’s activities include a number of grant-funded projects which the coordinator will be heavily involved in.
We are looking for individuals to join our team who share our aims and mission and are driven to make them a reality.
About the role
Pro Bono Community is looking for a Training and Volunteer Coordinator to help us run programmes aimed at improving the amount and quality of access to justice by training law students and others and then placing them to work as volunteers at advice agencies.
The Training and Volunteer Coordinator will report to and work alongside the Director to undertake work supporting the charity’s activities with a focus on recruiting and training students and lawyers and then coordinating volunteering placements for them at Law Centres and advice agencies. The role also includes administrative work relating to a pioneering digital advice clinic the charity runs in conjunction with a Citizens Advice agency in London.
This is a full-time role with a salary of £30-33,000 depending on experience and the charity is seeking to appoint someone with knowledge of training and the legal/advice sectors and/or experience in a similar role. Occasional weekend work may be required. The role will involve working from home with some travel involved to London and elsewhere in support of the charity’s activities. The role includes annual leave of 25 days and a workplace pension scheme.
Responsibilities
Training and General Administration
• Producing and printing publicity and training materials
• Maintaining databases, content management systems, websites, social media and other tools
• Dealing with enquiries, including those made via the PBC mailbox and telephone line
• Organising the location and timetabling of training programmes
• Liaising with trainers and others to facilitate training
• Attending training programmes and assessments where necessary
• Keeping attendance records
• Monitoring development of the training content and facilitating discussions between stakeholders/authors
Volunteer Coordination
• Arranging volunteer placements with advice agencies
• Designing and implementing rotas for volunteering
• Managing PBC’s online volunteer portal and volunteer activity logs
• Monitoring attendance and feedback
• Reacting to problems arising from attendance and other issues
• Dealing with volunteer enquiries
• Liaising with advice agencies on volunteers’ performance
• Dealing with enquiries from advice agencies
Monitoring and Evaluation
• Assisting advice agencies to evaluate volunteers’ impact through focus groups, surveys and other research tools
• Collating and analysing data
• Coordinating monitoring and evaluation reporting
• Designing and implementing monitoring and feedback tools
• Reviewing and revising monitoring and evaluation processes
Partnership Management
• Working with the Director to:
– Develop and maintain productive relationships with Law Centres, advice agencies, universities, law firms and other stakeholders
– Identify and source partnership opportunities
– Explore new ways of working with partners
Competencies
Essential
• Administrative experience in the legal, educational or voluntary sectors
• Excellent organisational and interpersonal skills
• Strong written and oral communication skills
• Attention to detail
• IT skills
• Ability to work well independently and as part of a team
• Very good internal and external stakeholder management skills
• Problem solving
• Ability to identify areas for improvement in processes and policies
• Ability to be flexible and assist with different aspects of the project as necessary
• Use of initiative
Desirable
• Legal background
• Knowledge of or experience in the free legal advice sector
• Knowledge of or experience in the training/HE sector
• Experience of working with volunteers
• Knowledge of digital training and communications tools
If you wish to apply for this position please send a covering letter and CV by email to Bill Skirrow at bill@probonocommunity.org.uk. Please reference how you found out about this opportunity (e.g. LinkedIn, Twitter/X, web search). The closing date for applications is Monday, June 16th at 11pm.
PBC is seeking freelance trainers
Pro Bono Community (PBC) is a registered charity which provides specialised training aimed at equipping lawyers, trainees and law students with the skills and expertise to become effective volunteers in Law Centres and advice agencies.
We are seeking talented and experienced freelance trainers with expertise in one or more areas of social welfare law including welfare benefits, housing, employment, debt, family, immigration and consumer law. Ideally, trainers will have practical experience of working in Law Centres and advice agencies as well as extensive training experience. PBC’s training is dynamic and interactive so we are looking to work with trainers who can engage with different types of attendees and make complex subjects accessible.
All our training is bespoke and tailored to the needs of individual clients. Fees are negotiable and based on the number of sessions in a programme which typically will involve a series of 90-120-minute seminars delivered weekly or over the course of one or more days. In some instances, PBC may require new training materials to be drafted for which a separate fee will be negotiated.
If you are interested in joining PBC’s roster of freelance trainers, please send expressions of interest with details of experience to bill@probonocommunity.org.uk