Sample Modules from PBC’s Training Programmes
For full details of all modules or information about creating bespoke training programmes, contact us here…
Sample Module from Introduction to Legal Advice
Assessing Clients and Practical Skills
Identifying clients’ issues and dealing with difficult clients – problems and practical suggestions; interview techniques; triage techniques; referrals and signposting; distinguishing between legal and non-legal issues; listening and reading client exercise.
Other modules include Background, Other Organisations and Legal Aid; Introduction to Social Welfare Law; Introduction and Context of Welfare Reform
Sample Module from Welfare Benefits Law for Volunteers
Disability and Carer’s Benefits
Disability Living Allowance; Personal Independence Payment (how it works and why it is being introduced); similarities and differences between PIP and DLA (including aids and appliances and fluctuating needs); DLA transfers to PIP; Attendance Allowance; Carer’s Allowance.
Other modules include: Employment and Support Allowance and the Work Capability Assessment; Universal Credit; Help with Housing Costs; Benefits and Immigration; Decisions and Reconsiderations; Advocacy and Appeals
Sample Module from Housing Law for Volunteers
Different types of tenancy
Different types of tenancies and key features, including: secure and assured social tenancies; introductory tenancies; ASTs granted by private landlords; ASTs granted by social landlords; flexible tenancies; the main types of tenancies that fall outside statutes/protection (resident landlords, non-secure tenancies).
Other modules include: An Introduction to Housing Law; Possession Proceedings; Common Landlord and Tenant Issues; Homelessness and Allocations
Sample Module from Employment Law for Volunteers
Dismissal
Definition: a) effective date of termination, b) effect of employer appeals process; unfair dismissal: a) automatically unfair reasons for dismissal, b) potentially fair reasons: i. eligibility for unfair dismissal, ii. Capability, iii. Misconduct, iv. contravention of a duty or restriction
Other modules include: An introduction to Employment Law; Basic Claims; Unfair Dismissal; Discrimination; Whistleblowing, Equal Pay and Remedies; Bringing a Claim
Sample Module from Family Law for Volunteers
Divorce
The divorce process and voidable marriages; S.25 factors; financial remedies process: a) first appointment, b) financial dispute resolution, c) final hearing; interim funding – maintenance pending suit; possible maintenance orders and enforcement; mediation; costs
Other modules include: Domestic Violence – Screening and understanding legal remedies; Domestic Violence – Domestic abuse remedies; Child Maintenance Service and Applications to Court; Children Act 1989 Section 8 Applications and International Child Abduction; Public Law – Awareness of police protection and Emergency Protection Orders; Professional obligations in cases of suspected child abuse
Sample Module from Debt Advice for Volunteers
An Introduction to Debt Advice
Common Issues: e.g., Council Tax arrears, parking tickets and county court judgments; unsecured and payday lending; credit and store card debts; action by bailiffs; bringing a contractual debt claim
Sample Module from Consumer Law for Volunteers
An Introduction to Consumer Law
What is consumer law?; advertising and unfair trading; quality – sale of goods, services and digital content; unfair terms; distance selling, information and cancellation; consumer enforcement and remedies
For more details about training programmes including full course outlines and information on how to tailor training programmes to your particular needs, please contact us…
